Group registrations
Last updated 7 days ago
Group registrations are available with the Basic licence and above.
Enable group registrations for each activity on its Settings tab.
Group registrations let members register themselves and other people in a single basket.
The person completing the registration fills in the registration form for every participant and is responsible for payment. All registrations appear on one shared cost note until payment is complete.
Once the full amount is paid, the cost note is split among the individual participants. Each member then receives their own cost note and certificates.
On the registration page, members can specify how many people they want to register and see the price per person.
Frequently asked questions
Do I always have to register myself or a family member?
Do I always have to register myself or a family member?
Yes. A family member must always be part of the group.
Can I register different family members for different activities through a group registration?
Can I register different family members for different activities through a group registration?
No. A group registration is always for the same activity and the same price category.
Can I change a group registration?
Can I change a group registration?
Before payment, all members share one cost note, which cannot be changed. Once it has been paid, each member receives an individual cost note marked as paid. You can then make changes as you would for an individual registration.
Why is the person making the registration responsible for payment?
Why is the person making the registration responsible for payment?
This prevents someone from registering several people without their permission and leaving them to pay their share.
Are discounts still applied to group registrations?
Are discounts still applied to group registrations?
Yes. We check whether the registered participants have email addresses known to Ledenbeheer. Where an address is recognised, we apply the appropriate discounts immediately.
Does everyone need a Ledenbeheer account?
Does everyone need a Ledenbeheer account?
Someone who is not yet a known member receives an invitation email to create an account. An account is optional for registration, but is required to download certificates.
Can group registrations be combined with mandatory online payment?
Can group registrations be combined with mandatory online payment?
Yes.
Group registrations and waiting lists
Group registrations and waiting lists
If an activity is full, group registration is unavailable, including on the waiting list.
Group registrations and approval
Group registrations and approval
What happens if one or more people in a group registration require approval, for example because of an age exception?
The entire group registration must be approved. All registrations in the group are approved or rejected together.
Group registrations and levels
Group registrations and levels
Must every participant in a group registration meet the level requirement?
Yes. Every participant must meet it.
Must every group member meet the age restriction?
Must every group member meet the age restriction?
Yes. If one person does not meet it, the club must approve the entire group registration.
Can a group registration be paid in instalments?
Can a group registration be paid in instalments?
Yes.
Group registrations and partly paid status
Group registrations and partly paid status
Health insurance and tax certificates, and access to the video zone, become available only after the full amount has been paid.
Group registrations and account balance
Group registrations and account balance
Can a group registration be paid with an account balance?
Yes. The balance of the person completing the registration is used.
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