Send emails from your own email address

Configure SMTP and SPF settings to send Ledenbeheer emails from your own domain.

Last updated About 4 hours ago

Send emails from your own email address with Ledenbeheer.

Sending email from your own address is available from the Plus licence.

You can only send email from your own address if you have a website and an email address linked to its domain. A personal address such as @hotmail will not work.

Connect your email address to Ledenbeheer

Under "Settings > Communication", you can choose which email address to use.

To connect your email address, you need a few technical details.

  1. outgoing server

  2. outgoing port

  3. security type

  4. username

  5. password

PLEASE NOTE: Ledenbeheer cannot help configure your email address; we do not have access to these details.

Ask your web designer or hosting provider which details to enter here.

Examples of hosting providers and their settings

One.com

One.com has strict limits. You can send up to 25 emails every five minutes and 100 emails per hour through its SMTP server. Low-cost hosting comes with restrictions.

  1. Limits: up to 100 emails per day (25 emails every five minutes)

  2. Outgoing server: send.one.com

  3. Outgoing port: 587

  4. Security: TLS

  5. Username: your email address

  6. Password: your password

  7. Send as: the email address you want to send from

  8. Name: your name or the club name
    ​

Siteground

  1. Limits: up to 500 emails per day

  2. Outgoing server: mail.yourdomain.com

  3. Outgoing port: 993

  4. Security: TLS

  5. Username: your email address

  6. Password: the password for your email account

  7. Send as: the email address you want to send from

  8. Name: your name or the club name
    ​

Office 365

  1. Limits: up to 10,000 emails per day

  2. smtp.office365.com

  3. Outgoing port: 25

  4. Security: TLS

  5. Username: your email address

  6. Password: the password for your email account

  7. Send as: the email address you want to send from

  8. Name: your name or the club name
    ​

Gmail (different from G Suite)

For Gmail, you need to create an app password to sign in. Read more here.

Gmail limit: up to 500 emails per day

  1. Outgoing server: smtp.gmail.com

  2. Outgoing port: 587

  3. Security: TLS

  4. Username: your email address

  5. Password: your app password for your email account

  6. Send as: the email address you want to send from

  7. Name: your name or the club name
    ​

G Suite (Google Workspace)

For G Suite, you must also add the Ledenbeheer IP address (195.13.57.167) as an approved sending address in your account.

  1. Limits: up to 10,000 emails per day

  2. Outgoing server: smtp-relay.gmail.com

  3. Outgoing port: 587

  4. Security: TLS

  5. Username: leave blank

  6. Password: leave blank

  7. Send as: the email address you want to send from

  8. Name: your name or the club name

  9. Your Google account requires additional configuration. More information: https://support.google.com/a/answer/2956491?hl=en
    ​

For SMTP relay to work, enable two-step verification on the sending account in G Suite.
You can then create app-specific passwords. Contact G Suite support for more information.

Combell

  1. Limits: up to 50 emails per minute and 300 emails per day

  2. Outgoing server: smtp-auth.mailprotect.be

  3. Outgoing port: 465

  4. Security: SSL

  5. Username: your email address

  6. Password: the password for your email account

  7. Send as: your email address

  8. Name: your name or the club name

Create an SPF record to keep emails out of spam filters

Gmail and Yahoo are becoming stricter about unauthenticated email, so make sure you add SPF and DKIM protection.

This information is intended for technically experienced readers. Ledenbeheer cannot provide technical support for this. If you need help, contact your web designer or hosting provider.

An SPF record tells mailboxes which mail servers send email for your domain. It helps spam filters identify legitimate messages.

Spam filters can then recognise messages sent in your name from other mail servers and block these fraudulent emails. Conversely, an SPF record improves the chance that your own emails pass through spam filters.

An SPF record is linked to your domain name. You therefore do not need a separate SPF record for each email address (e.g.yourname@company.be); one record for your domain (e.g. company.be) is enough. This protects all email addresses linked to that domain.
​

Also ensure that the server smtp-auth.mailprotect.be is included in the sender domain’s SPF record.
include:_spf.relay.mailprotect.be

An example of a complete SPF record is: v=spf1 a mx include:_spf.relay.mailprotect.be ~all


​

Create an SPF record yourself

Improve delivery of emails sent from Ledenbeheer by adding SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) to your DNS settings.

To create a customised SPF record, go to spfwizard.com. The tool generates your SPF record from your answers to a few questions.

Follow these steps at https://spfwizard.com :

  1. Enter your domain name

  2. Set “allow servers listed as MX to send e-mail for this domain” to Yes if the server handling incoming mail for your domain also sends email.

  3. Set “allow current IP address of the domain to send e-mail for this domain” to No.

  4. Set “Should any hostname ending in yourwebsite.be be allowed to originate or relay email for it?” to No.

  5. For “Enter any other domains who may send or relay mail for this domain”, enter ledenbeheer.be.

  6. For “Enter any IP addresses in CIDR format for netblocks that originate or relay mail for this domain”, enter 217.19.234.195/32.

  7. For “Enter any other hosts which can send or relay mail for this domain”, enter ledenbeheer.be.

  8. For “Enter hostnames for any remote SPF records to include”, enter ledenbeheer.be.

  9. For “How stringent should SPF-aware MTAs treat this?”, choose your preferred setting. “Soft fail” is a safe option.

  10. Copy the result and add it to your website’s DNS settings.

Frequently asked questions

I cannot set it up. Can you help?

No. We cannot provide support for tasks that require access to external applications.

I received an email saying our outgoing server has been disabled for 24 hours. What does this mean?

Every hosting provider limits how many emails can be sent within a given period. Once you reach the limit, sending through your email address is blocked for 24 hours.

When you reach this limit, the remaining emails are automatically sent through noreply@ledenbeheer.be so you do not need to resend them manually.

The SMTP connection is automatically re-enabled after 24 hours.